Terms & Conditions

By completing and submitting your order, you are agreeing to the terms and conditions as detailed below. Your statutory rights are not affected by our Terms and Conditions of sale.

• Orders made by Credit Card are subject to authorisation. Authorisation is obtained securely online by PayPal. Orders will not be dispatched if your Credit Card transaction has been declined. We reserve the right to make further security checks, and possibly cancel the order, if we are unhappy about any detail of the transaction - even if it has been authorised by PayPal.
• We will send a similar product of a similar value if we are unlikely to have the item you have requested in stock within a reasonable period of time. We would contact you first to discuss such options.
• Goods will be dispatched using Royal Mail. We endeavour to fulfil orders as quickly as possible. Orders are usually dispatched within 24 hours but please allow a maximum of 28 days. In the extremely rare event that we are unable to meet this time-scale, we will contact you as soon as possible to find out whether you would like to proceed, amend the order to alternative item/s that are in stock or cancel the order.
• We accept no responsibility for goods damaged or not delivered once entrusted to the Royal Mail. All items are inspected for quality control before dispatch. Please email us at shopping@england-supporters.com quoting the order reference number if you are in any way unhappy with your order and we will be pleased to assist. You may return them to us in new condition within 10 days for exchange or refund. It is recommended that you use a secure carriage method (such as registered post). Refunds will not apply to postage and handling.
• england-supporters.co.uk is not VAT registered.

These terms shall be governed by and construed in accordance with the laws of England and Wales. The parties irrevocably agree that the courts of England shall have exclusive jurisdiction to settle any dispute which may arise in connection with these terms and irrevocably submit all disputes to the jurisdiction of the English courts.